FAQ

Frequently Asked Questions

General questions

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Yes, absolutely. We do not share any customer information and we do not sell our email list.

Never. When you sign up to be part of The Spice Club community, your information is safe with us.

The Spice Club is perfect at any time of day! Obvisouly for breakfast, lunch and diner but we’ve heard it all— after a workout, as an after-dinner treat, or even as an afternoon snack. The options are endless!

Health

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Ingredients

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Product

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Our products our sourced an carefully selected globally. We partner with various domestic and international manufacturing facilities to create our products. All products are packaged and rigorously tested for quality by our local partner in the Netherlands.

The Spice Club is committed to a no animal testing policy. We do not test any products on animals.

On avarage 5 grams = 1 serving but feel free to use to taste

Your Account

We’d never tell you what to do, but we should mention subscribers get 10% off every. Single. Order.

Oh, and as a member you get Access to:

- New Recipes & Products

- Exclusive Club-Offers

- Exclusive Events

- And more ...so there’s that.

  • Click on "Account" You can find the Account button on the right side of the top bar on the website.
  • Click on the grey ‘Sign Up‘ button.
  • Fill in your email address and password, accept our terms (read them first!) and click on ‘Create account.
  • Welcome! You’re now member of The Spice Club

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Login to your account and go to your account page. Click on the ‘ order history ‘ button at the left side of your account page. You are now able to see your order history. 

You bet! While you do get special pricing as a subscription customer, feel free to cash in on regular promotions by logging out of your subscription account before checkout.

Customer Service

Please contact our customer service team at support@thespiceclub.nl

Please contact our customer service team at support@thespiceclub.nl

Please contact our customer service team at support@thespiceclub.nl

Before making any rash decisions, make sure you get inspired by our recipes — this helps you to create the best tasting meals! If you're still not blown away, please email us at support@thespiceclub.nl within 30 days of your online purchase to request a refund (including shipping, if applicable). We can only offer refunds for your first try at a new flavor, and our refunds are limited to one case per person for online orders only. This 30 day money-back guarantee does not apply to our limited or exclusive flavors due to the limited nature of the products. Oh and psst... we suggest ordering our variety pack first so you can discover your favorite flavor and order it to your heart's (and taste buds') desire—no buyer's remorse here!

shipping & delivery

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Returns

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payment

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Subscriptions

Signing up for a subscription’s simple as can be (and hiccup-free!) Once you select your product, you’ll be given an option to place a one-time order at full price OR subscribe and save. Subscribing saves you 15% on each order, so...do with that what you will.

You have the option to swap your flavor in your account.

Of course! You can also login to your account, click on your subscription and click “skip next order”!

Absolutely! Just log in to your account, click “Manage Subscriptions” and click “Set next order date,” then choose your date. Easy as 1, 2, 3.