Frequently asked questions
General questions
At The Spice Club we focus on 100% natural herbs, spices and spice mixes, free from salt and artificial additives. Our mixes are composed of the best herbs and spices from all over the world. We strive to create products that are not only delicious, but also have a positive effect on your overall health and well-being.
Each product comes with simple and healthy recipes that are perfect for quick and tasty weeknight meals.
The Spice Club is based in the Netherlands, where all our products are produced with care and attention.
Our mixes are composed of carefully selected herbs and spices from all over the world, so that we can offer you the best taste and quality. We strive to always deliver 100% pure products, without salt, added sugars or other cheap fillers. Only healthy, high-quality herbs and spices for the ultimate taste experience and a conscious choice for your health.
At The Spice Club, we believe that healthy and tasty food should be accessible to everyone. Our mission is to help people put healthy, tasty meals on the table every day, without compromising on quality or health.
We want to encourage conscious choices by letting our customers experience the power of pure, natural ingredients, without the unhealthy additives such as salt, sugar and artificial substances that you often find in supermarket products.
All our products come with specially developed recipes that are perfectly matched to our spice mixes. These recipes are healthy, easy to prepare and ready quickly, ideal for a weekday meal.
With our products & recipes we want to contribute to a healthier lifestyle for everyone, and in doing so promote transparency and awareness about what we eat. Whether you are a seasoned chef or just starting out in the kitchen, The Spice Club makes healthy and tasty cooking accessible, easy and fun. Together we want to create a world where healthy eating is the standard, without complicated steps or unhealthy additives.
Health benefits
Yes, The Spice Club products are definitely healthy! Our spice mixes are made from 100% pure herbs and spices, without added salt, sugars or other unhealthy fillers.
Herbs and spices are packed with antioxidants and essential nutrients that can help improve your health. They can help improve digestion, strengthen your immune system, and promote healthy circulation. Plus, they not only make your meals more delicious, but they also support a healthy, mindful lifestyle.
At The Spice Club we do not add salt to our spice mixes, and that is a conscious choice. Many spice mixes in the supermarket contain salt as a cheap filler. As a result, you pay a lot for a product that hardly contains any herbs and spices.
According to the Consumers' Association*, 75% of these mixes contain too much salt. Because manufacturers add a lot of salt to products (in addition to mixes, also to bread, ice cream, ready-made meals, etc.), we unconsciously consume an unhealthy amount of salt. The Kidney Foundation** reports that 85% of Dutch people consume more salt than the recommended 6 grams per day. This can lead to high blood pressure, heart disease and kidney problems.
Products and Ingredients
Our products are sourced and carefully selected worldwide. We work with several domestic and international production facilities to make our products. All products are packed and rigorously tested for quality by our local partner in the Netherlands.
We use high quality, all natural ingredients in our products, with no added salts, sugars or additives. Please see the specific product pages for ingredients per product.
We recommend storing our products in a cool, dry place away from direct sunlight to maintain their freshness and flavour.
The Spice Club has designed its products to suit a wide range of taste preferences, including those of children. We encourage parents and carers to use their own judgement when using our products with their children. Individual taste preferences and tolerances may vary and it is important to consider your child’s specific needs and sensitivities. Always introduce new flavours gradually and in moderation to ensure a positive and enjoyable experience for your little ones. The Spice Club cannot be held responsible for any negative reactions or dissatisfaction resulting from the use of our products. Consume responsibly and consciously.
Customer Service
You can easily reach The Spice Club by email at info@thespiceclub.nl. We are ready to answer all your questions and are happy to help you!
At The Spice Club we strive to provide the highest quality and taste in all of our products. However, we understand that taste is subjective and not every mix can be perfect for everyone. If you are not satisfied with your purchase, please feel free to contact us at info@thespiceclub.nl.
We are always ready to listen to your feedback and help with tips and advice on how to use our products. In addition, we can also help develop recipes that are tailored to your personal preferences and taste. Your satisfaction is important to us, and we want to make sure that you can enjoy delicious and tasty meals with The Spice Club!
Payment and return
We accept various payment methods, including iDeal, credit cards and bank transfers.
At The Spice Club we strive to provide the highest quality and taste in all of our products. However, we understand that taste is subjective and not every mix can be perfect for everyone. If you are not satisfied with your purchase, please feel free to contact us at info@thespiceclub.nl for a suitable solution.
We are always ready to listen to your feedback and help with tips and advice on how to use our products. In addition, we can also help develop recipes that are tailored to your personal preferences and taste. Your satisfaction is important to us, and we want to make sure that you can enjoy delicious and tasty meals with The Spice Club!
If you receive a damaged item, please contact our customer service within 14 days of receiving your order with a description of the problem and photographic evidence, and we will work with you to find a satisfactory solution.
Shipping & Delivery
The Spice Club offers free shipping on all orders over €40.
For orders under €40, a flat rate of €4.99 applies for shipping in the Netherlands. We ship our products via Post.nl, which normally delivers packages within 1 business day.
For orders in the Netherlands and Belgium placed on working days before 8:00 PM, your order will be shipped immediately and will usually arrive the next day.
The Spice Club currently only ships to countries within the Benelux. If you want to order more than 20 products, international shipping is possible. In that case, please contact us via info@thespiceclub.nl for more information.
The Spice Club uses post.nl for shipping within the Netherlands.
At The Spice Club we do our best to process your order as quickly and efficiently as possible. We will send you a track & trace number as soon as your order leaves our warehouse. From there you can follow the progress of your shipment step by step.
In general, you will receive your shipment within 1 business day. During busy periods, it can sometimes take a little longer. Did you not receive a track & trace? Please send us an email at info@thespiceclub.nl, then we will help you as soon as possible. If you have not received a package after 5 working days, please contact us.